Clipping indicator cannot be cleared
Question:
When starting the PATCHMASTER software today I got the following error message:
"EPC10_USB clipped indicator cannot be cleared"
This message appeared suddenly. What can I do?
Answer:
- Please disconnect every other device which might be connected to the EPC 10 amplifier.
- Switch off the amplifier and check for the proper connection of the headstage/probe to the amplifier. If you connect it you should hear a "Click" sound.
- Shield the headstage/probe with the BNC cap provided by HEKA (it has a red rubber plate inside). Some other BNC caps may have a small metal pin inside causing a short circuit.
- Check if the housing of the headstage/probe is electrically insulated from the micromanipulator.
If this does not help please contact the support team. An inspection of your amplifier is necessary.
You have questions about this product? Get in touch with us:
EIMEA Sales: sales@heka.com
America Sales: us-sales@smart-ephys.com
APAC Sales: apac-sales@smart-ephys.com
Support: support@heka.com